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Pro Seniore Residenz Düsseldorf Address & Contact
The Pro Seniore Residence Düsseldorf at a Glance
The Pro Seniore Residence Düsseldorf in Düsseldorf is a modern inpatient care facility in North Rhine-Westphalia, part of the nationwide Pro Seniore Group. This group sets standards in elder care and places special emphasis on individualized care concepts tailored to the personal needs of the residents. The facility strives to ensure not only medical care but also to promote social integration and the psychological well-being of its residents. Therefore, the needs and wishes of the seniors are at the center of all activities and offerings.
Care Services and Support Offerings
The Pro Seniore Residence Düsseldorf provides an extensive range of services. The professional care staff offers comprehensive care services around the clock, tailored to the various care levels. The central services include:
- Basic care: Support with daily hygiene, meal intake, and mobility.
- medical treatment care: Implementation of physician-ordered measures such as dressing changes, injections, or blood sugar checks.
- social support: Individual conversations, leisure activities, and assistance with daily living.
- occupational therapy: Offers for mental and physical fitness, such as memory training, walks, and creative crafting groups.
- event program: Regular cultural and social events that strengthen community spirit, such as celebrations for holidays, music and dance evenings, or excursions in the Düsseldorf area.
These offerings ensure that the residents are both challenged and supported, and can experience a sense of belonging.
Care Level and Cost Coverage
Admission to the Pro Seniore Residence Düsseldorf requires the determination of a care level, which is established by the responsible care insurance funds (Care Level 1 to 5). The higher the care level, the more comprehensive the cost coverage by the statutory long-term care insurance. This covers part of the care costs; however, residents and their relatives must also bear co-payments for accommodation, meals, and investment costs. The facility-specific co-payment (EEE) ensures a uniform cost structure within the facility. If there are financing difficulties, it is possible to apply for additional support from the responsible social welfare office to minimize the financial burden.
Location and Regional Importance
The Pro Seniore Residence Düsseldorf is located at Gertrud-Woker-Straße 31, 40589 Düsseldorf, in a quiet residential area with good infrastructural connections. This location is important for many families as it facilitates visitation opportunities for relatives and participation in the lives of the seniors. Additionally, the residence is easily accessible by public transport, allowing residents and their families to take advantage of the amenities and offerings of downtown Düsseldorf. The regional significance of the facility is also evident in its networking with local organizations, associations, and initiatives that provide additional offers and leisure activities for the residents.
Special Features of the Facility
One of the special features of the Pro Seniore Residence Düsseldorf is the close cooperation with doctors and therapists from the area, ensuring qualified and individualized medical care. Furthermore, the facility places great value on the training and further education of its staff to maintain the highest quality standards in care. The friendly and trained personnel promote respectful interaction, while innovative concepts for dementia care target a specific group. In addition, the specific needs of the residents, such as cultural backgrounds or personal preferences, are actively integrated into the care planning.
Contact and Admission
Interested families and potential residents can contact the Pro Seniore Residence Düsseldorf directly for information about available care places and the extensive range of services. The facility can be reached by phone at +49 211 7570109. A personal visit allows for a better impression of the facility and the possibilities for individualized care.
More information: Discover care homes in North Rhine-Westphalia or all care homes in Germany on Sanoliste.
Frequently asked questions about Pro Seniore Residenz Düsseldorf
Where is Pro Seniore Residenz Düsseldorf located?
Pro Seniore Residenz Düsseldorf is located at Gertrud-Woker-Straße 31, 40589 Düsseldorf, North Rhine-Westphalia.
What is the telephone number of Pro Seniore Residenz Düsseldorf?
Pro Seniore Residenz Düsseldorf can be reached by telephone at +49 211 7570109 . The team answers enquiries about available care places, costs and admission requirements.
What care services does Pro Seniore Residenz Düsseldorf offer?
Pro Seniore Residenz Düsseldorf is an inpatient care facility in Düsseldorf and generally offers full inpatient long-term care as well as short-term care. Care is provided by qualified nursing staff around the clock.
What does a place at Pro Seniore Residenz Düsseldorf cost?
As in all inpatient care facilities, the care rate at Pro Seniore Residenz Düsseldorf aus mehreren Kostenblöcken zusammen: Pflege- und Betreuungsleistungen, Unterkunft und Verpflegung sowie Investitionskosten. The long-term care insurance pays a subsidy depending on the care level.
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Care Homes in Germany
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About Care Homes
A care home (Pflegeheim or vollstationäre Pflegeeinrichtung) is a fully inpatient residential care facility that provides round-the-clock nursing, medical and social care to people who can no longer be adequately supported in their own home. Admission is linked to a formally recognised care level (Pflegegrad) under Germany's long-term care insurance system (Soziale Pflegeversicherung, SGB XI). Germany currently recognises five care levels: Pflegegrad 1 (minor impairment of independence) through to Pflegegrad 5 (most severe impairment with special care requirements). Assessment of an individual's care level is conducted by the Medizinischer Dienst (MD, Germany's Medical Review Board, formerly MDK) using a standardised tool called the New Assessment Instrument (Neues Begutachtungsinstrument, NBA), which evaluates six domains of functioning including mobility, cognitive ability, self-care and handling disease-related requirements. Germany has approximately 15,400 residential care facilities offering over 900,000 care places (Federal Statistical Office 2023). Care homes are regulated under the residential care legislation of each individual German federal state (Heimgesetze der Länder) and are subject to regular quality inspections by the MD. Quality reports are publicly accessible. Care costs consist of a nursing component (covered partly by statutory long-term care insurance), accommodation, meals and an investment cost surcharge. Residents who cannot cover their own contribution may apply for social care assistance (Hilfe zur Pflege) through their local social welfare office. This directory covers all residential care facilities in Germany with address, phone number and regional search.
Long-Term Care in Germany: System Overview
Germany's long-term care system (Pflegeversicherung) was established in 1995 as the fifth pillar of the country's social insurance system (soziale Sicherung), alongside health insurance, pension insurance, accident insurance and unemployment insurance. All persons with statutory health insurance are automatically enrolled in statutory long-term care insurance (gesetzliche Pflegeversicherung, GPV), and those with private health insurance must take out equivalent private long-term care insurance. The system provides financial contributions towards the cost of care for individuals who are assessed as meeting the threshold for a recognised care level (Pflegegrad 1 to 5). Importantly, long-term care insurance in Germany operates on the principle of partial coverage (Teilkaskoversicherung), meaning it covers a defined contribution per care level rather than the full cost of care. The significant gap between insurance benefits and actual care home costs must be met by the individual from their own resources or, if these are insufficient, by the social welfare system.
Types of Care Facilities in Germany
Germany's care system distinguishes between several types of long-term care provision. Fully inpatient care homes (vollstationäre Pflegeeinrichtungen) provide 24-hour residential care and are the facilities listed on Sanoliste. Day care facilities (Tagespflege) offer daytime care while the person returns home in the evening. Short-term care (Kurzzeitpflege) provides temporary inpatient care for defined periods, for example after a hospital stay or to give family carers a break. Assisted living facilities (Betreutes Wohnen) and care residential complexes (Pflegewohngemeinschaften) offer an intermediate option between fully independent living and a traditional care home. Prevention and rehabilitation services can delay or reduce the need for full inpatient care. The German care system strongly emphasises enabling people to remain in their own homes as long as possible through outpatient care services (ambulante Pflege) and support for family carers.
Quality Assurance and Oversight of German Care Homes
Quality assurance in German care homes operates through multiple mechanisms. The Medizinischer Dienst (MD) conducts regular quality inspections of all care homes, resulting in published quality reports accessible to the public and families seeking a suitable facility. Since 2019 Germany has introduced a new quality assurance system for inpatient care (Qualitätsprüfungs-Richtlinien stationär, QPR stationär) based on outcome indicators rather than purely process-based criteria. Care homes must collect and submit outcome data including rates of pressure ulcers, falls, catheter-associated infections, unplanned weight loss and pain management. This data is audited by the MD. In addition, state supervisory authorities (Heimaufsicht) carry out inspections focused on compliance with residential care legislation. The Federal Quality Committee (Qualitätsausschuss Pflege), composed of representatives of care homes and long-term care insurance funds, sets national quality standards. Families researching care homes are advised to review the published quality reports, make personal visits and speak with current residents and their families.
Quality Assurance and Supervisory Authorities in German Care Homes
Quality in German care homes is assured through a multi-level control system. The Medical Service (MD) inspects fully inpatient facilities regularly and without prior notice; results are published as quality reports and are accessible to anyone. The state supervisory authority of each federal state grants operating licences and can prohibit operations in cases of serious deficiencies. Since 2019, a new quality system under the Care Quality Development Act (PflEQG) has applied with standardised quality indicators covering falls, pressure ulcers, unintended weight loss and physical restraints. The care home must maintain an internal quality management system and provide regular further training for nursing staff. Staffing ratio requirements specify what proportion of caregivers must hold a recognised professional qualification. Facilities with dementia care concepts, palliative care or short-term care are separately listed in Sanoliste so that relatives can specifically search for specialist care services.
What is a care home?
A care home (residential care facility) provides round-the-clock nursing, medical and social support to people who need ongoing care. Care homes in Germany are subject to oversight by their respective federal state and must undergo regular inspections by the MD (Medizinischer Dienst, Germany's Medical Review Board).
How do I find the right care home?
When choosing a care home, consider location, range of care services, activity programmes, quality ratings, costs and availability. Sanoliste lists all care homes in Germany with full contact details and addresses, sorted by federal state and city, so you can quickly find a suitable facility nearby.
Who pays for care home costs?
Care home costs in Germany are partially covered by statutory long-term care insurance. The remaining personal contribution covering accommodation, meals, investment costs and the facility-specific surcharge must be borne by the resident. If income or assets are insufficient, care assistance can be applied for through the social welfare office.
What are care levels and what do they mean?
Germany has five care levels (Pflegegrad 1 to 5) that describe the degree of impairment to a person's independence. Care level 1 corresponds to minor impairments, while care level 5 covers the most severe impairments with special care requirements. Classification is carried out by the MD (Medical Review Board) using the New Assessment Instrument (NBA).
How many care homes are there in Germany?
Germany has approximately 15,400 fully inpatient residential care facilities (vollstationäre Pflegeeinrichtungen) offering over 900,000 care places, according to the Federal Statistical Office (Statistisches Bundesamt 2023). The number of care places has been growing steadily in response to Germany's ageing population.
What is the Medizinischer Dienst (MD) and how does it assess care homes?
The Medizinischer Dienst (MD), formerly known as MDK (Medizinischer Dienst der Krankenversicherung), is Germany's independent Medical Review Board funded by the statutory health and long-term care insurance funds. The MD carries out regular quality inspections of care homes, assessing nursing quality, care documentation, medication management, hygiene standards and the wellbeing of residents. Inspection results are published as quality reports (Qualitätsberichte) which can be accessed online.
Can expatriates or foreign nationals access care homes in Germany?
Yes. Care homes in Germany are open to all residents regardless of nationality, provided they hold statutory or private long-term care insurance (Pflegeversicherung), which is compulsory for all legal residents in Germany. EU citizens working in Germany and registered residents are generally covered by statutory care insurance. Non-EU nationals with legal residence and employment subject to social insurance contributions are also covered.