AWO Servicehaus Mettenhof
Care Homes · Kiel
AWO Servicehaus Mettenhof – care home in Kiel. Operator: AWO Schleswig-Holstein gGmbH. Provides full inpatient care with support and nursing services for elderly and care-dependent residents.
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AWO Servicehaus Mettenhof Address & Contact
The AWO Servicehouse Mettenhof at a Glance
The nursing home AWO Servicehouse Mettenhof in Kiel (Schleswig-Holstein) is an important part of the social and healthcare infrastructure in the region. With a wide range of services, the facility not only provides physical care but also promotes social participation and the well-being of the older generation. The holistic approach to care is not only focused on the physical needs of the residents but also on their emotional and social requirements.
Care Services and Support Offerings
The service spectrum of the AWO Servicehouse Mettenhof includes:
- Full-time care: Comprehensive care around the clock by qualified nursing staff.
- Short-term care: Temporary accommodation for patients who require short-term support due to acute illnesses or rehabilitation.
- Preventive care: Support for family caregivers when they are ill or need a break.
- Dementia care: Special programs and support for residents with dementia to specifically improve their quality of life.
The team consists of experienced nursing professionals who work closely with doctors, therapists, and other service providers to ensure individual and holistic care. Attention is paid not only to medical aspects but also to promoting activities that strengthen social interaction.
Care Level and Cost Coverage
For admission to the AWO Servicehouse Mettenhof, a recognized care level (1–5) is typically required. The statutory long-term care insurance covers varying proportions of costs depending on the care level. The remaining out-of-pocket expenses consist of various components:
- Accommodation costs: These include the rent for the room or apartment in the nursing home.
- Meal costs: The costs for meals and any special dietary requirements.
- Investment costs: These relate to the maintenance and modernization of the facility.
- Unit-specific out-of-pocket contribution (EEE): A fixed amount that is the same for all residents of a facility.
Additionally, there is the possibility to apply for supplementary assistance for care at the responsible social welfare office if the financial resources are insufficient. The team at the AWO Servicehouse is happy to assist residents and relatives in clarifying funding options.
Location and Regional Importance
The AWO Servicehouse Mettenhof is located at Vaasastraße 2, 24109 Kiel, and plays a crucial role within the community. Due to its central location in Kiel, the facility is easily accessible for both residents and their relatives. This promotes networking between residents and their families and allows for regular visits.
In Kiel and the surrounding area, the AWO Servicehouse contributes to relieving the healthcare system by not only providing a place for people in need of care but also supporting their relatives. The quality of care is regularly reviewed by independent institutions, and the facility places great importance on sustainability as well as compliance with all legal requirements in accordance with the Social Code (SGB XI).
Special Features of the AWO Servicehouse Mettenhof
A notable feature of the AWO Servicehouse Mettenhof is the promotion of a self-determined life for residents. Various recreational activities, including regular excursions, game and craft afternoons, as well as cultural events, not only promote physical fitness but also enhance the social connections of the residents. Furthermore, great emphasis is placed on a modern and appealing living environment that meets the needs of older people.
Another aspect is the commitment to open and transparent communication between residents, relatives, and nursing staff. Regular family meetings and informational events are scheduled to foster exchange and provide all parties with a link in care.
Contact and Admission
For detailed information on available nursing places, advice on care levels, or the admission process, please contact the AWO Servicehouse Mettenhof directly. The friendly team on-site is happy to assist you with any questions and to arrange a personal appointment.
More information: Discover nursing homes in Schleswig-Holstein or all nursing homes in Germany on Sanoliste.
```Frequently asked questions about AWO Servicehaus Mettenhof
What is the address of AWO Servicehaus Mettenhof?
AWO Servicehaus Mettenhof is located at Vaasastraße 2, 24109 Kiel, Schleswig-Holstein.
At what telephone number can AWO Servicehaus Mettenhof be reached?
You can reach AWO Servicehaus Mettenhof at the telephone number +49431533300. The nursing staff will be happy to inform you about the range of services and available capacity.
What care services are available at AWO Servicehaus Mettenhof?
AWO Servicehaus Mettenhof is an inpatient care facility in Kiel and generally offers full inpatient long-term care as well as short-term care. Care is provided by qualified nursing staff around the clock.
What are the costs for AWO Servicehaus Mettenhof?
As in all inpatient care facilities, the care rate at AWO Servicehaus Mettenhof aus mehreren Kostenblöcken zusammen: Pflege- und Betreuungsleistungen, Unterkunft und Verpflegung sowie Investitionskosten. The long-term care insurance pays a subsidy depending on the care level.
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About Care Homes
A care home (Pflegeheim or vollstationäre Pflegeeinrichtung) is a fully inpatient residential care facility that provides round-the-clock nursing, medical and social care to people who can no longer be adequately supported in their own home. Admission is linked to a formally recognised care level (Pflegegrad) under Germany's long-term care insurance system (Soziale Pflegeversicherung, SGB XI). Germany currently recognises five care levels: Pflegegrad 1 (minor impairment of independence) through to Pflegegrad 5 (most severe impairment with special care requirements). Assessment of an individual's care level is conducted by the Medizinischer Dienst (MD, Germany's Medical Review Board, formerly MDK) using a standardised tool called the New Assessment Instrument (Neues Begutachtungsinstrument, NBA), which evaluates six domains of functioning including mobility, cognitive ability, self-care and handling disease-related requirements. Germany has approximately 15,400 residential care facilities offering over 900,000 care places (Federal Statistical Office 2023). Care homes are regulated under the residential care legislation of each individual German federal state (Heimgesetze der Länder) and are subject to regular quality inspections by the MD. Quality reports are publicly accessible. Care costs consist of a nursing component (covered partly by statutory long-term care insurance), accommodation, meals and an investment cost surcharge. Residents who cannot cover their own contribution may apply for social care assistance (Hilfe zur Pflege) through their local social welfare office. This directory covers all residential care facilities in Germany with address, phone number and regional search.
Long-Term Care in Germany: System Overview
Germany's long-term care system (Pflegeversicherung) was established in 1995 as the fifth pillar of the country's social insurance system (soziale Sicherung), alongside health insurance, pension insurance, accident insurance and unemployment insurance. All persons with statutory health insurance are automatically enrolled in statutory long-term care insurance (gesetzliche Pflegeversicherung, GPV), and those with private health insurance must take out equivalent private long-term care insurance. The system provides financial contributions towards the cost of care for individuals who are assessed as meeting the threshold for a recognised care level (Pflegegrad 1 to 5). Importantly, long-term care insurance in Germany operates on the principle of partial coverage (Teilkaskoversicherung), meaning it covers a defined contribution per care level rather than the full cost of care. The significant gap between insurance benefits and actual care home costs must be met by the individual from their own resources or, if these are insufficient, by the social welfare system.
Types of Care Facilities in Germany
Germany's care system distinguishes between several types of long-term care provision. Fully inpatient care homes (vollstationäre Pflegeeinrichtungen) provide 24-hour residential care and are the facilities listed on Sanoliste. Day care facilities (Tagespflege) offer daytime care while the person returns home in the evening. Short-term care (Kurzzeitpflege) provides temporary inpatient care for defined periods, for example after a hospital stay or to give family carers a break. Assisted living facilities (Betreutes Wohnen) and care residential complexes (Pflegewohngemeinschaften) offer an intermediate option between fully independent living and a traditional care home. Prevention and rehabilitation services can delay or reduce the need for full inpatient care. The German care system strongly emphasises enabling people to remain in their own homes as long as possible through outpatient care services (ambulante Pflege) and support for family carers.
Quality Assurance and Oversight of German Care Homes
Quality assurance in German care homes operates through multiple mechanisms. The Medizinischer Dienst (MD) conducts regular quality inspections of all care homes, resulting in published quality reports accessible to the public and families seeking a suitable facility. Since 2019 Germany has introduced a new quality assurance system for inpatient care (Qualitätsprüfungs-Richtlinien stationär, QPR stationär) based on outcome indicators rather than purely process-based criteria. Care homes must collect and submit outcome data including rates of pressure ulcers, falls, catheter-associated infections, unplanned weight loss and pain management. This data is audited by the MD. In addition, state supervisory authorities (Heimaufsicht) carry out inspections focused on compliance with residential care legislation. The Federal Quality Committee (Qualitätsausschuss Pflege), composed of representatives of care homes and long-term care insurance funds, sets national quality standards. Families researching care homes are advised to review the published quality reports, make personal visits and speak with current residents and their families.
Quality Assurance and Supervisory Authorities in German Care Homes
Quality in German care homes is assured through a multi-level control system. The Medical Service (MD) inspects fully inpatient facilities regularly and without prior notice; results are published as quality reports and are accessible to anyone. The state supervisory authority of each federal state grants operating licences and can prohibit operations in cases of serious deficiencies. Since 2019, a new quality system under the Care Quality Development Act (PflEQG) has applied with standardised quality indicators covering falls, pressure ulcers, unintended weight loss and physical restraints. The care home must maintain an internal quality management system and provide regular further training for nursing staff. Staffing ratio requirements specify what proportion of caregivers must hold a recognised professional qualification. Facilities with dementia care concepts, palliative care or short-term care are separately listed in Sanoliste so that relatives can specifically search for specialist care services.
What is a care home?
A care home (residential care facility) provides round-the-clock nursing, medical and social support to people who need ongoing care. Care homes in Germany are subject to oversight by their respective federal state and must undergo regular inspections by the MD (Medizinischer Dienst, Germany's Medical Review Board).
How do I find the right care home?
When choosing a care home, consider location, range of care services, activity programmes, quality ratings, costs and availability. Sanoliste lists all care homes in Germany with full contact details and addresses, sorted by federal state and city, so you can quickly find a suitable facility nearby.
Who pays for care home costs?
Care home costs in Germany are partially covered by statutory long-term care insurance. The remaining personal contribution covering accommodation, meals, investment costs and the facility-specific surcharge must be borne by the resident. If income or assets are insufficient, care assistance can be applied for through the social welfare office.
What are care levels and what do they mean?
Germany has five care levels (Pflegegrad 1 to 5) that describe the degree of impairment to a person's independence. Care level 1 corresponds to minor impairments, while care level 5 covers the most severe impairments with special care requirements. Classification is carried out by the MD (Medical Review Board) using the New Assessment Instrument (NBA).
How many care homes are there in Germany?
Germany has approximately 15,400 fully inpatient residential care facilities (vollstationäre Pflegeeinrichtungen) offering over 900,000 care places, according to the Federal Statistical Office (Statistisches Bundesamt 2023). The number of care places has been growing steadily in response to Germany's ageing population.
What is the Medizinischer Dienst (MD) and how does it assess care homes?
The Medizinischer Dienst (MD), formerly known as MDK (Medizinischer Dienst der Krankenversicherung), is Germany's independent Medical Review Board funded by the statutory health and long-term care insurance funds. The MD carries out regular quality inspections of care homes, assessing nursing quality, care documentation, medication management, hygiene standards and the wellbeing of residents. Inspection results are published as quality reports (Qualitätsberichte) which can be accessed online.
Can expatriates or foreign nationals access care homes in Germany?
Yes. Care homes in Germany are open to all residents regardless of nationality, provided they hold statutory or private long-term care insurance (Pflegeversicherung), which is compulsory for all legal residents in Germany. EU citizens working in Germany and registered residents are generally covered by statutory care insurance. Non-EU nationals with legal residence and employment subject to social insurance contributions are also covered.