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The AWO at a glance
The AWO nursing home in Potsdam, part of the Workers' Welfare Association (AWO), is one of the most renowned facilities for the care of elderly and dependent people in the Brandenburg region. It combines social responsibility with individually tailored care in its philosophy. Since its founding in 1919, the AWO has been active in the social sector and has established itself as a trustworthy institution that also pays attention to high quality standards in senior care. The nursing home in Potsdam embodies this approach through a family atmosphere where residents feel comfortable and valued.
Care services and support offers
The professional services of AWO in Potsdam include, among others, full-time permanent care, short-term care, and respite care. The caregivers are trained to address the needs of the residents individually. The support concept includes not only basic medical care but also a comprehensive meal service that is tailored to the specific dietary requirements of the residents. Laundry care is also adapted to individual preferences. Additionally, social activities and leisure offerings are given high importance, as they contribute to the promotion of well-being and social participation. These include regular outings, arts and crafts projects, and exercise groups.
Care level and cost coverage
An accepted care level certificate (1-5) is required for admission to the AWO nursing home. Depending on the established care level, statutory long-term care insurance covers part of the costs. Here, the personal contribution, which must be borne by the residents or their relatives, consists of several factors, including accommodation, meals, and investment costs. An important aspect is the uniform personal contribution (EEE), which is uniformly established throughout the facility. To receive financial support, residents or their relatives may additionally apply for help with care at the responsible social welfare office. The AWO team is ready to assist with questions regarding cost coverage and the various financing options available.
Location and regional significance
The AWO in Potsdam is strategically located at Röhrenstraße 6, ensuring important accessibility for relatives and interested parties. Potsdam is not only a city with a rich cultural and historical past but also a significant location for social services in Brandenburg. Due to this regional significance, the AWO nursing home plays an important role in providing high-quality care and support services. The AWO aims to be a reliable partner in elder care in the region, which is why it is strongly involved in the community.
Special features of AWO Potsdam
One of the outstanding features of the AWO nursing home in Potsdam is the intercultural approach that takes into account and promotes the diversity of the residents. Many programs and activities are adapted to the different cultural backgrounds to create a sense of belonging and community. In addition, the facility offers special training programs for the nursing staff, which are aligned with the latest nursing science findings and sustainably ensure the quality of care. Close collaboration with local health service providers is also sought to ensure the best medical care for the residents.
Contact and admission
For personal consultations regarding available care places, the different care levels, and the admission process, interested parties can contact the AWO nursing home directly. The dedicated team on site is ready to answer questions and provide individual information to ensure that the transition to the care facility can be made as smoothly as possible.
For more information: Discover nursing homes in Berlin or all nursing homes in Germany on Sanoliste.
```Frequently asked questions about AWO
Where is AWO located?
The address is: Röhrenstraße 6, 14480 Potsdam, Berlin. Für Besuche und Besichtigungen empfiehlt sich eine telefonische Voranmeldung.
How do I obtain information about available places at AWO?
For current information about care places and costs, please contact AWO in Potsdam. The contact details are listed on this page.
What care services are available at AWO?
AWO is an inpatient care facility in Potsdam and generally offers full inpatient long-term care as well as short-term care. Care is provided by qualified nursing staff around the clock.
What does a place at AWO cost?
The costs for a care place at AWO comprise the care-related personal contribution, costs for accommodation and meals, and investment costs. The long-term care insurance covers a fixed benefit amount depending on the care level. For exact cost information, please contact AWO directly.
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About Care Homes
A care home (Pflegeheim or vollstationäre Pflegeeinrichtung) is a fully inpatient residential care facility that provides round-the-clock nursing, medical and social care to people who can no longer be adequately supported in their own home. Admission is linked to a formally recognised care level (Pflegegrad) under Germany's long-term care insurance system (Soziale Pflegeversicherung, SGB XI). Germany currently recognises five care levels: Pflegegrad 1 (minor impairment of independence) through to Pflegegrad 5 (most severe impairment with special care requirements). Assessment of an individual's care level is conducted by the Medizinischer Dienst (MD, Germany's Medical Review Board, formerly MDK) using a standardised tool called the New Assessment Instrument (Neues Begutachtungsinstrument, NBA), which evaluates six domains of functioning including mobility, cognitive ability, self-care and handling disease-related requirements. Germany has approximately 15,400 residential care facilities offering over 900,000 care places (Federal Statistical Office 2023). Care homes are regulated under the residential care legislation of each individual German federal state (Heimgesetze der Länder) and are subject to regular quality inspections by the MD. Quality reports are publicly accessible. Care costs consist of a nursing component (covered partly by statutory long-term care insurance), accommodation, meals and an investment cost surcharge. Residents who cannot cover their own contribution may apply for social care assistance (Hilfe zur Pflege) through their local social welfare office. This directory covers all residential care facilities in Germany with address, phone number and regional search.
Long-Term Care in Germany: System Overview
Germany's long-term care system (Pflegeversicherung) was established in 1995 as the fifth pillar of the country's social insurance system (soziale Sicherung), alongside health insurance, pension insurance, accident insurance and unemployment insurance. All persons with statutory health insurance are automatically enrolled in statutory long-term care insurance (gesetzliche Pflegeversicherung, GPV), and those with private health insurance must take out equivalent private long-term care insurance. The system provides financial contributions towards the cost of care for individuals who are assessed as meeting the threshold for a recognised care level (Pflegegrad 1 to 5). Importantly, long-term care insurance in Germany operates on the principle of partial coverage (Teilkaskoversicherung), meaning it covers a defined contribution per care level rather than the full cost of care. The significant gap between insurance benefits and actual care home costs must be met by the individual from their own resources or, if these are insufficient, by the social welfare system.
Types of Care Facilities in Germany
Germany's care system distinguishes between several types of long-term care provision. Fully inpatient care homes (vollstationäre Pflegeeinrichtungen) provide 24-hour residential care and are the facilities listed on Sanoliste. Day care facilities (Tagespflege) offer daytime care while the person returns home in the evening. Short-term care (Kurzzeitpflege) provides temporary inpatient care for defined periods, for example after a hospital stay or to give family carers a break. Assisted living facilities (Betreutes Wohnen) and care residential complexes (Pflegewohngemeinschaften) offer an intermediate option between fully independent living and a traditional care home. Prevention and rehabilitation services can delay or reduce the need for full inpatient care. The German care system strongly emphasises enabling people to remain in their own homes as long as possible through outpatient care services (ambulante Pflege) and support for family carers.
Quality Assurance and Oversight of German Care Homes
Quality assurance in German care homes operates through multiple mechanisms. The Medizinischer Dienst (MD) conducts regular quality inspections of all care homes, resulting in published quality reports accessible to the public and families seeking a suitable facility. Since 2019 Germany has introduced a new quality assurance system for inpatient care (Qualitätsprüfungs-Richtlinien stationär, QPR stationär) based on outcome indicators rather than purely process-based criteria. Care homes must collect and submit outcome data including rates of pressure ulcers, falls, catheter-associated infections, unplanned weight loss and pain management. This data is audited by the MD. In addition, state supervisory authorities (Heimaufsicht) carry out inspections focused on compliance with residential care legislation. The Federal Quality Committee (Qualitätsausschuss Pflege), composed of representatives of care homes and long-term care insurance funds, sets national quality standards. Families researching care homes are advised to review the published quality reports, make personal visits and speak with current residents and their families.
Quality Assurance and Supervisory Authorities in German Care Homes
Quality in German care homes is assured through a multi-level control system. The Medical Service (MD) inspects fully inpatient facilities regularly and without prior notice; results are published as quality reports and are accessible to anyone. The state supervisory authority of each federal state grants operating licences and can prohibit operations in cases of serious deficiencies. Since 2019, a new quality system under the Care Quality Development Act (PflEQG) has applied with standardised quality indicators covering falls, pressure ulcers, unintended weight loss and physical restraints. The care home must maintain an internal quality management system and provide regular further training for nursing staff. Staffing ratio requirements specify what proportion of caregivers must hold a recognised professional qualification. Facilities with dementia care concepts, palliative care or short-term care are separately listed in Sanoliste so that relatives can specifically search for specialist care services.
What is a care home?
A care home (residential care facility) provides round-the-clock nursing, medical and social support to people who need ongoing care. Care homes in Germany are subject to oversight by their respective federal state and must undergo regular inspections by the MD (Medizinischer Dienst, Germany's Medical Review Board).
How do I find the right care home?
When choosing a care home, consider location, range of care services, activity programmes, quality ratings, costs and availability. Sanoliste lists all care homes in Germany with full contact details and addresses, sorted by federal state and city, so you can quickly find a suitable facility nearby.
Who pays for care home costs?
Care home costs in Germany are partially covered by statutory long-term care insurance. The remaining personal contribution covering accommodation, meals, investment costs and the facility-specific surcharge must be borne by the resident. If income or assets are insufficient, care assistance can be applied for through the social welfare office.
What are care levels and what do they mean?
Germany has five care levels (Pflegegrad 1 to 5) that describe the degree of impairment to a person's independence. Care level 1 corresponds to minor impairments, while care level 5 covers the most severe impairments with special care requirements. Classification is carried out by the MD (Medical Review Board) using the New Assessment Instrument (NBA).
How many care homes are there in Germany?
Germany has approximately 15,400 fully inpatient residential care facilities (vollstationäre Pflegeeinrichtungen) offering over 900,000 care places, according to the Federal Statistical Office (Statistisches Bundesamt 2023). The number of care places has been growing steadily in response to Germany's ageing population.
What is the Medizinischer Dienst (MD) and how does it assess care homes?
The Medizinischer Dienst (MD), formerly known as MDK (Medizinischer Dienst der Krankenversicherung), is Germany's independent Medical Review Board funded by the statutory health and long-term care insurance funds. The MD carries out regular quality inspections of care homes, assessing nursing quality, care documentation, medication management, hygiene standards and the wellbeing of residents. Inspection results are published as quality reports (Qualitätsberichte) which can be accessed online.
Can expatriates or foreign nationals access care homes in Germany?
Yes. Care homes in Germany are open to all residents regardless of nationality, provided they hold statutory or private long-term care insurance (Pflegeversicherung), which is compulsory for all legal residents in Germany. EU citizens working in Germany and registered residents are generally covered by statutory care insurance. Non-EU nationals with legal residence and employment subject to social insurance contributions are also covered.