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The Heim am Hachel at a Glance
The nursing home Heim am Hachel in Pforzheim, Baden-Württemberg, was founded in 2005 and has since developed into a recognized facility for the care of older and care-dependent individuals. The focus is on holistic care that not only addresses physical needs but also places the psychological and social support of the residents at its center. The family-like atmosphere and the respectful interaction with residents characterize the facility. Here, the individual life stories and needs of the people are valued and integrated into the care concepts.
Care Services and Support Offerings
In the Heim am Hachel, residents are cared for by a team of qualified caregivers who regularly undergo training and continuing education to provide professional and up-to-date care. The service offerings include not only basic and treatment care but also activating care aimed at promoting the residents' independence. Memory exercises, creative activities, and cultural events such as music sessions or art therapy are also part of the support offerings. These activities not only support cognitive performance but also promote social contacts among residents and strengthen the sense of community.
Care Level and Cost Coverage
A recognized care level (1–5) is generally required for admission to the Heim am Hachel. Depending on the care level, the statutory long-term care insurance covers a varying percentage of the costs. This cost coverage allows residents to receive the necessary support without exceeding financial expenditures. The remaining personal contribution consists of accommodation costs, meals, investment costs, and a standardized personal share (EEE) and is generally to be borne by the residents themselves or their relatives. In special cases, additional care assistance can be applied for at the responsible social welfare office to achieve financial relief.
Location and Accessibility
The Heim am Hachel is located at Kaiser-Wilhelm-Straße 10-12 in 75179 Pforzheim. The location is easily accessible for relatives and interested parties and offers a pleasant environment that also has access to local amenities such as shopping opportunities and parks. Relatives are warmly invited to visit the facility to get an impression of the high quality of care and the pleasant atmosphere that characterizes the Heim am Hachel. The comprehensive visitor regulations allow relatives to actively participate in the lives of their loved ones.
Regulatory Classification and Importance to the Region
The Heim am Hachel is licensed according to the provisions of the Social Code (SGB XI) and is subject to the strict requirements and controls of the responsible supervisory authorities in Baden-Württemberg. These regulations ensure that the quality of care meets legal standards and guarantees a high level of safety for the residents. The facility plays an important role in the social fabric of Pforzheim, as it not only provides care and support but also serves as a place for meetings and exchanges. The home is in regular contact with local organizations to create synergies and continuously improve the offerings for residents.
Contact and Admission
For inquiries about available care places, information on costs, and admission requirements, the staff at the Heim am Hachel are happy to assist you. The dedicated team answers all questions regarding moving in and provides individual advice on the selection of the appropriate form of care. Data protection and the dignity of every individual have the highest priority during admission.
Further information: Discover nursing homes in Baden-Württemberg or all nursing homes in Germany on Sanoliste.
Frequently asked questions about Heim am Hachel
Where is Heim am Hachel located?
The address is: Kaiser-Wilhelm-Straße 10-12, 75179 Pforzheim, Baden-Württemberg. We recommend arranging visits and viewings by telephone in advance.
What is the telephone number of Heim am Hachel?
The telephone number of Heim am Hachel is +4972311810. For questions about care places and appointments, please contact the team directly.
What care services does Heim am Hachel offer?
Heim am Hachel ist eine stationäre Pflegeeinrichtung in Pforzheim und bietet in der Regel vollstationäre Dauerpflege sowie Kurzzeitpflege an. Die Betreuung erfolgt durch qualifiziertes Pflegepersonal rund um die Uhr.
What costs are incurred when moving into Heim am Hachel?
The monthly costs at Heim am Hachel consist of the statutory personal contribution and the share covered by the care insurance fund. In addition, there are costs for accommodation, meals and investment measures. Detailed information can be obtained directly from the facility.
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About Care Homes
A care home (Pflegeheim or vollstationäre Pflegeeinrichtung) is a fully inpatient residential care facility that provides round-the-clock nursing, medical and social care to people who can no longer be adequately supported in their own home. Admission is linked to a formally recognised care level (Pflegegrad) under Germany's long-term care insurance system (Soziale Pflegeversicherung, SGB XI). Germany currently recognises five care levels: Pflegegrad 1 (minor impairment of independence) through to Pflegegrad 5 (most severe impairment with special care requirements). Assessment of an individual's care level is conducted by the Medizinischer Dienst (MD, Germany's Medical Review Board, formerly MDK) using a standardised tool called the New Assessment Instrument (Neues Begutachtungsinstrument, NBA), which evaluates six domains of functioning including mobility, cognitive ability, self-care and handling disease-related requirements. Germany has approximately 15,400 residential care facilities offering over 900,000 care places (Federal Statistical Office 2023). Care homes are regulated under the residential care legislation of each individual German federal state (Heimgesetze der Länder) and are subject to regular quality inspections by the MD. Quality reports are publicly accessible. Care costs consist of a nursing component (covered partly by statutory long-term care insurance), accommodation, meals and an investment cost surcharge. Residents who cannot cover their own contribution may apply for social care assistance (Hilfe zur Pflege) through their local social welfare office. This directory covers all residential care facilities in Germany with address, phone number and regional search.
Long-Term Care in Germany: System Overview
Germany's long-term care system (Pflegeversicherung) was established in 1995 as the fifth pillar of the country's social insurance system (soziale Sicherung), alongside health insurance, pension insurance, accident insurance and unemployment insurance. All persons with statutory health insurance are automatically enrolled in statutory long-term care insurance (gesetzliche Pflegeversicherung, GPV), and those with private health insurance must take out equivalent private long-term care insurance. The system provides financial contributions towards the cost of care for individuals who are assessed as meeting the threshold for a recognised care level (Pflegegrad 1 to 5). Importantly, long-term care insurance in Germany operates on the principle of partial coverage (Teilkaskoversicherung), meaning it covers a defined contribution per care level rather than the full cost of care. The significant gap between insurance benefits and actual care home costs must be met by the individual from their own resources or, if these are insufficient, by the social welfare system.
Types of Care Facilities in Germany
Germany's care system distinguishes between several types of long-term care provision. Fully inpatient care homes (vollstationäre Pflegeeinrichtungen) provide 24-hour residential care and are the facilities listed on Sanoliste. Day care facilities (Tagespflege) offer daytime care while the person returns home in the evening. Short-term care (Kurzzeitpflege) provides temporary inpatient care for defined periods, for example after a hospital stay or to give family carers a break. Assisted living facilities (Betreutes Wohnen) and care residential complexes (Pflegewohngemeinschaften) offer an intermediate option between fully independent living and a traditional care home. Prevention and rehabilitation services can delay or reduce the need for full inpatient care. The German care system strongly emphasises enabling people to remain in their own homes as long as possible through outpatient care services (ambulante Pflege) and support for family carers.
Quality Assurance and Oversight of German Care Homes
Quality assurance in German care homes operates through multiple mechanisms. The Medizinischer Dienst (MD) conducts regular quality inspections of all care homes, resulting in published quality reports accessible to the public and families seeking a suitable facility. Since 2019 Germany has introduced a new quality assurance system for inpatient care (Qualitätsprüfungs-Richtlinien stationär, QPR stationär) based on outcome indicators rather than purely process-based criteria. Care homes must collect and submit outcome data including rates of pressure ulcers, falls, catheter-associated infections, unplanned weight loss and pain management. This data is audited by the MD. In addition, state supervisory authorities (Heimaufsicht) carry out inspections focused on compliance with residential care legislation. The Federal Quality Committee (Qualitätsausschuss Pflege), composed of representatives of care homes and long-term care insurance funds, sets national quality standards. Families researching care homes are advised to review the published quality reports, make personal visits and speak with current residents and their families.
Quality Assurance and Supervisory Authorities in German Care Homes
Quality in German care homes is assured through a multi-level control system. The Medical Service (MD) inspects fully inpatient facilities regularly and without prior notice; results are published as quality reports and are accessible to anyone. The state supervisory authority of each federal state grants operating licences and can prohibit operations in cases of serious deficiencies. Since 2019, a new quality system under the Care Quality Development Act (PflEQG) has applied with standardised quality indicators covering falls, pressure ulcers, unintended weight loss and physical restraints. The care home must maintain an internal quality management system and provide regular further training for nursing staff. Staffing ratio requirements specify what proportion of caregivers must hold a recognised professional qualification. Facilities with dementia care concepts, palliative care or short-term care are separately listed in Sanoliste so that relatives can specifically search for specialist care services.
What is a care home?
A care home (residential care facility) provides round-the-clock nursing, medical and social support to people who need ongoing care. Care homes in Germany are subject to oversight by their respective federal state and must undergo regular inspections by the MD (Medizinischer Dienst, Germany's Medical Review Board).
How do I find the right care home?
When choosing a care home, consider location, range of care services, activity programmes, quality ratings, costs and availability. Sanoliste lists all care homes in Germany with full contact details and addresses, sorted by federal state and city, so you can quickly find a suitable facility nearby.
Who pays for care home costs?
Care home costs in Germany are partially covered by statutory long-term care insurance. The remaining personal contribution covering accommodation, meals, investment costs and the facility-specific surcharge must be borne by the resident. If income or assets are insufficient, care assistance can be applied for through the social welfare office.
What are care levels and what do they mean?
Germany has five care levels (Pflegegrad 1 to 5) that describe the degree of impairment to a person's independence. Care level 1 corresponds to minor impairments, while care level 5 covers the most severe impairments with special care requirements. Classification is carried out by the MD (Medical Review Board) using the New Assessment Instrument (NBA).
How many care homes are there in Germany?
Germany has approximately 15,400 fully inpatient residential care facilities (vollstationäre Pflegeeinrichtungen) offering over 900,000 care places, according to the Federal Statistical Office (Statistisches Bundesamt 2023). The number of care places has been growing steadily in response to Germany's ageing population.
What is the Medizinischer Dienst (MD) and how does it assess care homes?
The Medizinischer Dienst (MD), formerly known as MDK (Medizinischer Dienst der Krankenversicherung), is Germany's independent Medical Review Board funded by the statutory health and long-term care insurance funds. The MD carries out regular quality inspections of care homes, assessing nursing quality, care documentation, medication management, hygiene standards and the wellbeing of residents. Inspection results are published as quality reports (Qualitätsberichte) which can be accessed online.
Can expatriates or foreign nationals access care homes in Germany?
Yes. Care homes in Germany are open to all residents regardless of nationality, provided they hold statutory or private long-term care insurance (Pflegeversicherung), which is compulsory for all legal residents in Germany. EU citizens working in Germany and registered residents are generally covered by statutory care insurance. Non-EU nationals with legal residence and employment subject to social insurance contributions are also covered.